Contact Us
Questions about a product, order, delivery, return, or store policy? Send us a message and include the details we need to help.
Send a Message
For order-related questions, include your order number and the email address used at checkout. Please do not submit payment card details, passwords, identity documents, or other sensitive personal information.
How We Can Help
- Product details, sizes, colors, and available options.
- Order status and shipping questions.
- Return, refund, or damaged-item requests.
- Checkout, account, and store-policy questions.
Response Time
Please allow up to two business days for a response. Messages are reviewed in the order received, and order-specific requests may require additional verification before changes can be made.
You can also review order information in My Account or continue browsing our party supplies.